Who Should Attend

Employees at all levels in an organisation who as part of their role needs to learn to engage, influence or coach other people more effectively

Outline

Apply a proven process to recall names and facts Utilise a proven process to strengthen relationships Use your experiences to communicate more confidently Persuasively communicate in a way so people are moved to action Become more animated to energise and engage listeners Communicate clearly and concisely Create an “all-win” environment Give positive feedback on the strengths in others Deal with challenging interpersonal situations more effectively Use flexibility to create positive change Increase your ability to manage worry and stress