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Case Studies

Dale Carnegie Training partners with companies and organisations of all sizes to produce measurable business results

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Burnley Borough Council

The Challenge :

To ensure middle managers have greater clarity about their roles while empowering them to be more confident decision-makers and leaders, contributing to the council’s long-term goals.

The Solution :

Dale Carnegie bespoke training and development programme aimed initially at middle managers and then the council’s senior management team to deliver engaged, inspired and motivated leaders.

The Results :

·         Higher levels of career satisfaction.

·         More trust and faith in middle managers among team members.

·         Higher visibility of middle managers within the council.

·         Investors in People Gold Award for staff development.

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Curriculum Areas

The competencies taught through our iMAP process are delivered through six different curriculum areas. Select your area of interest below to learn more.
Team Member Engagement Leadership Development Sales
Effectiveness
Customer
Service
Presentation Effectiveness Process
Improvement

Talent Management

IT Professionals

Succession Planning

Employee Engagement

 

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